Tickets you can trust, 100% delivery guarantee. Ticket prices may be below or above face value.
Tickets you can trust · Prices may vary from face value
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FrequentFan x point.me

The curated marketplace for premium tickets and private hospitality at the world's biggest sporting moments.

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  • Events
  • Suites
  • Experiences
  • Terms
  • Privacy
  • FAQs

Contact

  • ticketsupport@frequentfan.com
  • support@frequentfan.com

Hours

  • Monday – Friday
  • 9:00 AM – 6:00 PM ET
  • Replies within one business day

© 2026 FrequentFan. All rights reserved.

FrequentFan is a resale marketplace. We are not affiliated with any league, governing body, or venue.

Premium Sports Experiences

VIP access, behind-the-scenes tours, and unforgettable matchday moments at the world's biggest sporting events.

Coming Soon
Athlete & Behind the Scenes Experiences
Soccer

Athlete & Behind the Scenes Experiences

📍 TBC, US
Coming Soon

Frequently asked questions

What is FrequentFan?

FrequentFan is a curated resale marketplace for premium tickets and private hospitality at the world's biggest sporting moments. We work exclusively with trusted ticketing and VIP partners, every listing is verified, every order is backed by our delivery guarantee. We offer access to matches across the US and Canada, from single seats to private hospitality packages. Built alongside the team at point.me, trusted by thousands of frequent travellers to turn miles into memorable trips.

Are my tickets guaranteed to work at the gate?

Yes. Every listing on FrequentFan is sourced from our vetted partner network and verified before it goes live.

How will I receive my tickets?

Tickets are delivered electronically. You'll need to download the official app to access and display your tickets at the stadium. Full instructions will be included in your purchase confirmation email.

What payment options are available?

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payments are processed securely at checkout.

We do not accept payment with points at this time.

Will more experiences be added?

Our current focus is the 2026 World Cup, group stage through to the final, across all 13 host cities. Behind-the-scenes experiences including athlete meet-and-greets and locker room tours are launching with select fixtures. If you're looking for something specific, get in touch, we'll tell you what's available.

How do I book a suite?

Suite bookings are handled by inquiry. Select the match you're interested in and submit an inquiry — our team will come back to you within one business day to confirm availability and walk you through the details.

What are the key dates for the World Cup?

Here are the key dates outlined. Group stage plays from June 11th - June 27th

  • Opening match and ceremonies June 11th
  • Matchday 1 June 11-17th
  • Matchday 2 June 18-23rd
  • Matchday 3 June 24-27th

Knockout stage plays from June 28th - July 19th

  • Round of 32 plays from June 28th-July 3rd
  • Round of 16 plays from July 4th-July 7th
  • Semifinals July 14th & 15th Dallas & Atlanta, USA
  • Third-Place match July 18th Miami, USA
  • World Cup Final July 19th in New Jersey, USA
Is catering included with a suite booking?

Catering is included with some suites but not all — check the listing details to confirm what's included with your specific booking. If catering isn't included and you'd like to add it, our team can help arrange a pre-order. For shared suites, food and drinks can also be ordered on the day through your in-suite attendant.

Can I get a refund if I can no longer attend?

All sales are final. Tickets cannot be refunded or exchanged unless the match is cancelled. We recommend reviewing your plans carefully before purchasing. This follows FIFA's official rules for all ticketing providers.

What happens if my event is cancelled?

If a match is cancelled, you will receive a full refund for your tickets. If a match is postponed, your tickets will remain valid for the rescheduled date. Contact our support team if you have any questions about a specific booking.

How do I contact support?

We offer two dedicated support channels:

Ticket support: ticketsupport@frequentfan.com General support: support@frequentfan.com

We'll respond within one business day.

How is point.me involved?

We have built alongside the point.me team trusted by thousands of frequent travelers to turn miles into memorable trips. Holding to the same standards, point.me helps you get to the World Cup using points & FrequentFan helps you get inside the gates. Point.me is providing the travel component for this promotion while FrequentFan is providing the access to the games.